After completing checkout, your digital product will be delivered instantly via email. You will receive a confirmation email with instructions on how to access and download your purchase.
If you do not receive your email within 2 hours of checkout, please check your spam or promotions folder first.
If you still cannot find your access email, please contact us at: susan@myfamilydinner.com
and we will help you get access as quickly as possible.
If your order includes physical products (such as freezer labels or kitchen tools), your items will be shipped to the address provided at checkout.
Orders are typically processed within 2–5 business days.
Once your order ships, you will receive a shipping confirmation email with tracking information.
Shipping times vary depending on your location but generally arrive within:
Please note that shipping carriers may occasionally experience delays that are outside of our control.
Please ensure your shipping address is correct at checkout.
My Family Dinner is not responsible for packages delivered to incorrect addresses provided by the customer.
If you realize there is a mistake in your address, please contact us immediately at susan@myfamilydinner.com and we will do our best to correct it before the order ships.
If your package appears to be lost or significantly delayed, please reach out to us and we will help you work with the shipping carrier to resolve the issue.
If you have any questions about your order email us at susan@myfamilydinner.com